Video: 7 minutes		How does John Smith get colleagues to assist him in completing a project when he is a junior person in the office and he does not have much authority? Skills: how to word the requests for help management of deadlines given to superiors choice of communication channel Approaches: when not to disclose the real deadline thinking proactively where the other person might get confused
What students are saying "I'm always going to have to deal with other people. Good module."

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